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Payments and Shipping

The following terms and conditions apply to the QALO EU store:

Shipping Territories

 

Austria, Belgium, Bulgaria, Croatia, Cyprus (except Northern Cyprus), Czech Republic, Denmark (except the Faroe Islands, Greenland), Estonia, Finland (except the Åland Islands), France (except overseas departments and territories), Greece (except Mount Athos), Hungary, Ireland (including Guernsey, Jersey, Nord-Irland), Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except the Canary Islands, Ceuta, and Melilla), Sweden, United Kingdom (except the Channel Islands).

 

Shipping shall not be made to the following foreign islands: Faroe Islands, Greenland, Åland Islands, French overseas departments and territories, Mount Athos, Channel Islands, Cueta, and Melilla. 

 

Shipping Costs & Times

 

QALO EU offers two methods of shipment - Standard Shipping (3-7 day delivery time), and Express Secured Parcel Shipping (1-3 days delivery time). All shipments that utilize our Express Secured Parcel Shipping method includes Track & Trace order tracking. All shipping methods are inclusive of legally applicable VAT. 

 

Standard Shipping (3-7 days delivery time): 

 

We charge a flat shipping rate € 2,90 per order if the order value is below € 50,00. If the order value is above € 50,00, standard shipping will be applied free of charge.

 

Express Secured Parcel Shipping (1-3 days delivery time): 

 

We charge a flat rate of either € 6,90 or € 8,90 per order depending on the shipping country and if the order value is below € 50,00. If the order value is above € 50,00, express shipping will be applied free of charge.

 

 

Shipping Country

 

Shipping Rate

 

 

 

Austria, Denmark, France, Germany, Luxembourg, United Kingdom

 

 

 

  

€ 6,90

 

 

Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

 

 

 

 

 

€ 8,90 

 

The above delivery times are from conclusion of the contract (if there is an advanced payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays or other holidays. If you have ordered articles with different delivery sates, we will send the articles in one shipping unless other arrangements are made with our team. The delivery date for the complete order will match the article with the longest delivery time. 

 

Payment Terms

 

The following payment options are available for shipments to Germany:

 

- PayPal Payments

- Stripe Payments (via direct debit, invoice, Sofort, or credit card)

- Stripe PrePayments (via transfer)

 

The following payment options are available for all shipments to applicable EU countries:

 

- PayPal Payments

- Stripe Payments (via direct debit or credit card)

- Stripe PrePayments (via transfer)

 

The invoice amount is to be settled at the time of payment on invoice within 10 business days. If payment is made using a credit card, your credit card account will be debited in conjunction with your order date. In case of overseas orders made using a credit card, your credit card account will be debited in conjunction with the conclusion of the contract.

 

Have any questions? Please contact us!